What is Usability Testing?
Usability Testing assesses the product from the user's perspective. It ensures that the software is intuitive, efficient, and satisfies user expectations.
Objectives of Usability Testing
- Evaluate ease of use for end-users
- Identify usability issues and bottlenecks
- Improve overall user satisfaction and experience
Advantages
- Enhances user experience and satisfaction
- Reduces errors and user frustration
- Helps prioritize feature improvements
Limitations
- May require real users for testing
- Time-consuming for comprehensive coverage
- Feedback can be subjective
Usability Testing Process
- Define usability goals and metrics
- Select target users and scenarios
- Conduct usability sessions and observations
- Collect feedback and analyze results
- Implement improvements and retest
️ Example
Example: Testing an e-commerce website where users are asked to complete a purchase. Observing difficulties in navigation, checkout process, and clarity of information.
Best Practices
- Recruit users representing the actual target audience
- Test realistic tasks and scenarios
- Observe behavior instead of just asking questions
- Iterate designs based on findings
